Most frequently asked questions about the Console Cloud Trainer Certification program
Training is held online – and in-person at Console HQ (pending demand) once a quarter. Check the events calendar for the next intake.
Training sessions are held over two days to cover Property Management and Trust Accounting in Console Cloud. You can expect each session to take 5 hours. Post training there are two exams to sit – please allow 2 hours for each exam.
There is an administration fee associated with the training program. Your Console Partnership Manager will walk you through the program and any fees.
The certification as a Console Cloud Trainer is valid for 12 months from the date of accreditation issue. It is reviewed annually based on your attendance and designated Console Cloud Partner education events.
Post initial certification training you will have access to a dedicated partnership manager at Console who will help you with questions, and feedback. Our partners also have access to Nebula, knowledge base articles and videos, live chat support. Regular training events and webinars keep our training partners up to date with the latest in Console Cloud, ahead of when the Console public learn about them.
During your own training, you will have access to a Console Cloud training environment. Once you are certified we will give you access to your own Console Cloud environment to use for your own training.