Yardstick in Console Cloud is a survey tool to help you understand your Net Promoter Score or NPS
Keeping owners on your rent roll has never been more important. Yardstick provides an opportunity to intervene early with those owners who are detractors and work with promoters to understand what it is they love and seek referrals and testimonials from.
How to use and complete this course:
- Navigate through the course using the arrows towards the top right of the course heading
- Read all text first, then view images and watch videos
- Some videos have sound and some do not, be sure to check your speakers before starting the course
- Use the menu on the left-hand side of the screen to view what you have and haven’t completed – you can come back at any time to continue on or repeat!
Tips to make learning a little more fun:
- Complete this course together with your colleagues
- Offer prizes to staff who complete this course
- The course is free, so complete and review as many times as you like
Ready to go? Click the Start Course button to get started!
The Console Team – Yours in future property management learning